Joanne Ma
Joanne Ma (she/her) is a mixed methods user experience researcher at Niantic Labs working on Trust and Safety and emerging technologies.
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Education
2022
Master of Information Management and Systems, UC Berkeley School of Information
2020
Bachelor of Arts in Interdisciplinary Studies, UC Berkeley
Focus – Human Computer Interaction
Master of Information Management and Systems, UC Berkeley School of Information
2020
Bachelor of Arts in Interdisciplinary Studies, UC Berkeley
Focus – Human Computer Interaction
Experience
Positions
2023 –
Trust and Safety Mixed Methods UX Researcher
Niantic Labs
2020-2022
Graduate Student Researcher
International Computer Science Institute, Blues Laboratory for Usable and Experimental Security (BLUES)
https://cltc.berkeley.edu/2021grantees/
2021-2022
Lead UX Researcher
World Resources Institute, TerraMatch
2021
Visiting Researcher
Carnegie Mellon University Co-Augmentation, Learning, and AI Lab
2020-2021
Research Fellow
The Center for Technology, Society & Policy
2019-2020
Undergraduate Researcher
UC Berkeley Center for Long-term Cybersecurity
2015-2016
Design Researcher
Stanford Earth, Energy, and Environmental Sciences
Work
2020
Cybersecurity Consultant
Citizen Clinic
2019
Glass Room Ingenius
Mozilla x Tactical Tech
2017-2018
Civic Engagement Manager & Public Policy Associate
Asian Law Alliance
Teaching
Fall 2022
Guest Lecturer / Fung Fellowship
Beyond Human Centered Design / Rapid Prototyping
https://fungfellows.berkeley.edu/
Spring 2022, Fall 2021
Head Graduate Student Instructor
DESINV 200 Design Frameworks
https://design.berkeley.edu/
Fall 2020
Graduate Student Instructor
MS 112 Media Theories and Processes
Service
Spring 2023
Final Project Guest Critic / Stanford University
Trust and Safety Engineering
Spring 2023
Alumni Critic / UC Berkeley MIMS x MDes
Portfolio Review Night
2023 –
Trust and Safety Mixed Methods UX Researcher
Niantic Labs
2020-2022
Graduate Student Researcher
International Computer Science Institute, Blues Laboratory for Usable and Experimental Security (BLUES)
https://cltc.berkeley.edu/2021grantees/
2021-2022
Lead UX Researcher
World Resources Institute, TerraMatch
2021
Visiting Researcher
Carnegie Mellon University Co-Augmentation, Learning, and AI Lab
2020-2021
Research Fellow
The Center for Technology, Society & Policy
2019-2020
Undergraduate Researcher
UC Berkeley Center for Long-term Cybersecurity
2015-2016
Design Researcher
Stanford Earth, Energy, and Environmental Sciences
2020
Cybersecurity Consultant
Citizen Clinic
2019
Glass Room Ingenius
Mozilla x Tactical Tech
2017-2018
Civic Engagement Manager & Public Policy Associate
Asian Law Alliance
Teaching
Fall 2022
Guest Lecturer / Fung Fellowship
Beyond Human Centered Design / Rapid Prototyping
https://fungfellows.berkeley.edu/
Spring 2022, Fall 2021
Head Graduate Student Instructor
DESINV 200 Design Frameworks
https://design.berkeley.edu/
Fall 2020
Graduate Student Instructor
MS 112 Media Theories and Processes
Spring 2023
Final Project Guest Critic / Stanford University
Trust and Safety Engineering
Spring 2023
Alumni Critic / UC Berkeley MIMS x MDes
Portfolio Review Night
Publications
Keming Gao*, Joanne Ma*, Julia Wang*, and Clarissa Wu*. 2022. “How much connection did you get?” Drinking Journaling Data through Hot Cocoa. In Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 409, 1–6. https://doi.org/10.1145/3491101.3519800
Alisa Frik, Juliann Kim, Joshua Rafael Sanchez, and Joanne Ma. 2022. Users’ Expectations About and Use of Smartphone Privacy and Security Settings. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems (CHI '22). Association for Computing Machinery, New York, NY, USA, Article 407, 1–24. https://doi.org/10.1145/3491102.3517504
Nikita Samarin, Aparna Krishnan, Moses Namara, Joanne Ma, and Elissa M. Redmiles. 2021. Examining the Landscape of Digital Safety and Privacy Assistance for Black Communities. Workshop in Inclusive Privacy and Security, USENIX Symposium on Usable Privacy and Security (SOUPS) 2021. https://doi.org/10.48550/arXiv.2210.17511
Emnet Almedom, Nandita Sampath, and Joanne Ma. (2020). Child Welfare: The Disparate Impact of Family Surveillance in Risk Assessment Technologies. Berkeley Public Policy Journal Fall 2020.
*denotes equal first-author contribution
Alisa Frik, Juliann Kim, Joshua Rafael Sanchez, and Joanne Ma. 2022. Users’ Expectations About and Use of Smartphone Privacy and Security Settings. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems (CHI '22). Association for Computing Machinery, New York, NY, USA, Article 407, 1–24. https://doi.org/10.1145/3491102.3517504
Nikita Samarin, Aparna Krishnan, Moses Namara, Joanne Ma, and Elissa M. Redmiles. 2021. Examining the Landscape of Digital Safety and Privacy Assistance for Black Communities. Workshop in Inclusive Privacy and Security, USENIX Symposium on Usable Privacy and Security (SOUPS) 2021. https://doi.org/10.48550/arXiv.2210.17511
Emnet Almedom, Nandita Sampath, and Joanne Ma. (2020). Child Welfare: The Disparate Impact of Family Surveillance in Risk Assessment Technologies. Berkeley Public Policy Journal Fall 2020.
*denotes equal first-author contribution
Awards & Fellowships
2022 Curtis B Smith Cybersecurity Fellowship
2022 Conference Travel Grant, ACM CHI 22
2021 UC Berkeley Center for Long-term Cybersecurity Research Fellow Grantee
2021 Center for Technology, Society & Policy
2021 GREPSEC V Scholar
2021 USENIX Diversity Grant
2020 RSAC Security Scholar
2016 Apple WWDC Scholar
2016 NCWIT Aspirations in Computing Award
2022 Conference Travel Grant, ACM CHI 22
2021 UC Berkeley Center for Long-term Cybersecurity Research Fellow Grantee
2021 Center for Technology, Society & Policy
2021 GREPSEC V Scholar
2021 USENIX Diversity Grant
2020 RSAC Security Scholar
2016 Apple WWDC Scholar
2016 NCWIT Aspirations in Computing Award